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AI-Powered User Stories and Journeys: Crafting Creative Design Scenarios

TSTL AI-Powered User Stories and Journeys Blog Photo

Are you a web designer who is looking for a creative and engaging way to spice up your user scenarios? Do you love the idea of adding unexpected elements and fun scenarios to your designs? If so, you're in the right place! In this article, I will explore how to use AI to generate user stories and journeys that are both fun and effective. Whether you're a junior designer looking for inspiration or an experienced pro looking to shake things up, AI can be a powerful tool in your design skillset. Let's get started with learning how to think creatively and start crafting creative design scenarios!


The Art of the Unexpected

When it comes to user experience (UX) and user interface (UI) design, the unexpected can often be your best friend. It is those delightful "Aha!" moments when users encounter something so quirky and fun that they can't help but smile and remember your website or app forever. With the use of AI, you can generate creatively thoughtful scenarios that are sure to delight your customer (or professor 😉).


AI: Your Quirky Prompt Generator

Imagine asking AI for UX/UI design prompts. You might get something like, "Design an interface for a sentient rubber duck who's a therapist for anxious garden gnomes." Hilarious, right? AI doesn't just think outside the box; it obliterates the box, and then it juggles the pieces.


For example, let's say you're designing an app for a gardening community. With AI's help, you could create a persona like "Gardening Greg," a gardening enthusiast who loves sharing tips and tricks with fellow green thumbs. This persona could inspire quirky design elements, like a chatbot named "Gardenia" who offers gardening advice in a playful and humorous way.


Combating Designer's Block

As a creative, sometimes the ideas flow freely, and other times, you're stuck in a creative rut. AI can inject fresh, unexpected ideas into your work when you need it most. With its vast, and ever growing, database of design elements and patterns, AI can suggest combinations and layouts that you may not have considered on your own. It's like having a personal brainstorming assistant at your fingertips!


For example, let's say you're designing a website for a travel agency. You might use AI to suggest imagery, color palettes, typography, and layouts that evoke a sense of adventure and exploration. Some AI generators can even analyze the agency's target audience, market trends, and competitors' websites to generate design ideas that align with the agency's brand and mission. AI's ability to analyze vast amounts of data and generate insights can help you create a design that's both trendy and unique.


Embracing the Unexpected

In the world of design, the unexpected is often celebrated. Think about some of your favorite designs—what makes them stand out? Chances are, they incorporate unexpected elements or quirky details that catch the eye and make the user experience memorable. They are probably the designs where your creativity was flowing the most. AI can help you infuse that same sense of whimsy and excitement. It can be more than just a boring tool. It can be a creative partner, of sorts, that can inspire you, challenge you, and push you to think outside the box.


For example, let's say you're designing a mobile app for a food delivery service. You might use AI to suggest playful animations, interactive elements, and micro-interactions that make the app fun and engaging to use. AI's ability to generate unexpected design ideas can help you create a user experience that is both functional and fun.


Crafting Creative Design Scenarios

I decided to give you my own example with a prompt sample. I typed the following prompt into ChatGPT.


"Generate a user story and journey for a fictional user named Janeen who is an enthusiastic graphic designer looking for unique products on an e-commerce website called 'Unique and Quirky Finds.' Janeen is attracted to playful designs and unexpected elements in the website's UI. She discovers the website through a social media ad, explores the homepage, clicks on product images for more information, adds items to her cart, and goes through the checkout process, including a personalized note and gift wrapping. After receiving her order, she shares her experience on social media."


Here's the response.


User Story

Janeen is a 25-year-old graphic designer who loves all things quirky and unique. She's always on the lookout for fun and unusual products to add a touch of whimsy to her life. One day, she hears about a new e-commerce website called "Unique and Quirky Finds" that promises to showcase a curated collection of offbeat and unexpected items. Intrigued, Janeen decides to check it out.


User Journey

Step 1: Discovery

Janeen stumbles upon an ad for Unique and Quirky Finds while scrolling through her social media feed. The ad catches her eye with its bold, colorful design and promises of one-of-a-kind products.


Step 2: Exploration

Janeen clicks on the ad and is taken to the Unique and Quirky Finds homepage. The website's UI is clean and modern, but there's a playful twist—quirky illustrations and animations greet her as she scrolls down the page. She's immediately drawn to the "Featured Products" section, where she spots an adorable avocado-shaped tea infuser and a cat-shaped lamp that changes colors. Intrigued, she clicks on the product images to learn more.


Step 3: Product Details

Each product page is a work of art in itself. Janeen is delighted by the quirky descriptions and witty product names. For example, the avocado tea infuser is called "Avo-Cuddle-Do" and the cat-shaped lamp is "Kitty Kaleidoscope." The UI elements are also unique and unexpected—buttons are shaped like tiny avocados, and the color palette is bright and playful. Janeen clicks on the "Add to Cart" button for both products, excited to add them to her collection.


Step 4: Checkout

Janeen heads to the checkout page, where she's greeted by a friendly chatbot named "QuirkBot." QuirkBot asks her if she'd like to add any gift wrapping or personalized messages to her order. Janeen decides to add gift wrapping and a custom note for her best friend's birthday. She enters her shipping and payment details and completes the purchase.


Step 5: Post-Purchase Experience

Janeen receives a confirmation email with a quirky subject line: "Your Unique and Quirky Finds are on their way!" The email contains a tracking link and a fun GIF of a dancing avocado. As she waits for her order to arrive, Janeen can't help but smile at the thought of the unique and unexpected products she's about to receive.


Step 6: Product Delivery

A few days later, Janeen's order arrives in a colorful, patterned box. She's thrilled to see that each item is carefully wrapped in vibrant, quirky paper. The personalized note she added for her friend is also included, and Janeen can't wait to see her friend's reaction. She snaps a photo of the products and shares it on social media, tagging Unique and Quirky Finds and telling her followers about her delightful shopping experience.


In this user journey, Janeen's experience with Unique and Quirky Finds aligns perfectly with the concepts discussed in the blog post. The website's unexpected and whimsical design, the quirky product descriptions and names, and the playful interactions (like the chatbot and GIFs) all contribute to a memorable and delightful user experience.


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